Refund Eligibility
You may be eligible for a refund under the following conditions:
- Wrong item received
- Item damaged during transit
- Incomplete order delivered
To qualify, please contact us within 24 hours of delivery and share:
- Order number
- Clear photos of the product and packaging
- A brief explanation of the issue
Refund Processing
- Issued via the original payment method
- Processed within 5–7 business days
Non-Refundable Items
- Minor variations in taste, color, or size (as our products are handmade)
- Orders delayed due to courier issues or incorrect delivery information
- Opened or partially consumed items
Refund Process
- Refunds will be credit within 7-10 business days after approval.
- Refunds will be issued through the original payment method.
Contact
For refund-related concerns, email us at myselfiykut@gmail.com